Privacy and cookie policy

In this Privacy Policy (the Policy) when we refer to UKIB or “we”/“us”/“our” we mean the UK Infrastructure Bank Limited. UKIB is the data controller for any personal data collected through UKIB.org.uk or any other website or online service operated by or on behalf of UKIB (each referred to in this Policy as a UKIB site) and we follow all applicable UK data protection laws in how we treat your personal information.

If you follow a link to a service provided by another government department, agency or local authority, that organisation will:

• be the data controller for that site
• be responsible for processing any data you share with them
• publish and manage their own privacy notice with details of how to contact them

This Policy describes:

• What information we collect
• How we use the information we collect
• The legal basis for using your personal data
• What we do with your personal data
• Keeping your information secure
• How long we keep your personal data
• Where your data is processed and stored
• Your choices and rights
• Linking using personal data
• Changes to this policy
• How to contact us

What information we collect

We collect certain information about you when you use UKIB.org.uk, or any other UKIB Site, or when you use our eCommercial system on behalf of a supplier (or potential supplier) to UKIB. “Personal data” is any information that can be used to identify you or that we can link to you.

The relevant site collects and processes the following personal data:

• information you provide to us: when you contact us with questions, queries or feedback or when you register to use our eCommercial system or any other UKIB Site, the personal data you provide may include your full name, email address, company name (if applicable) and other contact details
• recruitment application; when you apply for a role with us you may be need to provide us with your name and contact details along with various personal employment data, this is processed in line with our Recruitment Policy; and
• cookies and site monitoring: when you access UKIB.org.uk or any other UKIB Site, we may record your IP address, details of which version of web browser you used and information on how you use the site, using cookies and page tagging techniques.

For more information regarding how we collect and use personal data collected via cookies, see our Cookies Policy, where you can also find information on how to disable certain cookies by using appropriate features of your web browser software, if available.

How we use the information we collect

We may retain and process your personal data for the following reasons:

• to keep a record of questions, queries or feedback you have sent to us
• where you have registered with our eCommercial system, to contact you about relevant procurement opportunities and notifications about the system
• where you have registered with another UKIB Site, for the purposes set out on the relevant registration page or in the terms of use in relation to that UKIB Site
• where you have applied for vacancy information or a position with us, to review and process your job application
• to comply with legal and regulatory obligations that we have to discharge
• to record and monitor your use of UKIB.org.uk or our other UKIB Sites for business purposes e.g. analysis of usage, measurement of site performance and generation of marketing reports
• to investigate any complaints or queries you may have
• to prevent and respond to actual or potential fraud or illegal activities

The legal basis for using your personal data

Depending on the nature of the personal data, and the reason why we need it, we rely on the following legal bases to process your personal data:

• compliance with our legal obligations – we may need to collect, use and/or share your personal data with others in order for us to comply with our legal obligations
• legitimate interests – we may use your personal data for our legitimate business interests, some of which are listed above under ‘How we use the information that you share with us’

Sharing your personal data with third parties

The personal data we collect may need to be shared with our supplier organisations, government departments, agencies and public bodies. We will only do this where it is necessary and the law allows us to.

We will not:

• sell or rent your personal data to third parties
• share your personal data with third parties for marketing purposes

We will share your personal data with third parties if we are required to do so by law – for example, by court order or to prevent fraud or other crime(s).

The personal data we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found here: www.cifas.org.uk/fpn

Keeping your information secure

Sending information over the internet is not completely secure, which means that we cannot guarantee the security of your data while it is in transit. We do, however, have procedures and suitable security measures in place to keep your personal data secure once we receive it, and it will only be made available to those at UKIB with a business need to see it.

We are committed to doing all that we can to keep your data secure. We have systems and processes in place to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption. We also make sure that any parties we use to process your personal data on our behalf do so securely.

How long we keep your personal data

We will only retain your personal data for as long as:

• it is needed for the purposes for which has been collected/supplied to us (e.g. while you remain a registered user of our eCommercial system; or
• the law requires us to

In general, and subject to the above, this means that we will only hold your personal data for a maximum of 2 years, unless stated otherwise in our policies and/ or the terms of use for the relevant UKIB Site.

Where your data is processed and stored

We design, build and run our systems to make sure that your personal data is as safe as possible at all stages, both while it’s being actively processed and when it is being stored.

All personal data we hold is stored in the UK or the European Economic Area (EEA).

Your choices and rights

You have the following rights:

• to request information about how your personal data is processed
• to request a copy of your personal data
• to request that anything inaccurate in your personal data be corrected
• to request that your personal data is erased if there is no longer a justification for holding it
• to request that the processing of your personal data is restricted in certain circumstances
• where we are processing your personal data on the basis that this is necessary for our legitimate interests, to object to the processing
• where you we are processing your personal data on the basis of consent, to withdraw your consent and to request that we transfer the data to another organisation or to you

If you wish to make any of these requests, please contact using the details below.

Linking using personal data

Where UKIB.org.uk or any other UKIB Site contain links to other websites, this Policy only applies to UKIB.org.uk and such UKIB Site and does not cover websites belonging to other government services, transactions or third party websites that we may link to. UKIB does not take responsibility for the content of third-party websites or services which will have their own terms and conditions and privacy policies.

If you visit another website via UKIB or any other UKIB Site, please read the privacy policy on that website to find out how it will use with your information. If you come to UKIB.org.uk or one of our other UKIB Sites via another website, we may receive information from the other website. You should read the privacy policy of the website you came from to find out more about this.

For more details on linking, please see our terms and conditions.

Changes to this Policy

We may change this Policy from time to time by amending this page. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this Policy will apply to you and your data immediately.

If these changes materially affect you, or how your personal data is processed, we will take reasonable steps to let you know.

This Policy was last updated on 26/07/2024.

How to contact us

If you would like further information on any part of this policy, you think that your personal data has been misused or to exercise any of your rights listed above, please contact us at: DPO@ukib.org.uk.

If you are not happy with our response, or still have concerns about the way in which we use your personal data, you can also make a complaint to the Information Commissioner, who is an independent regulator at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860

Website: https://ico.org.uk/make-a-complaint/

Cookies Statement

Cookies are small text files that are automatically downloaded to your computer, phone, or tablet’s hard drive when you visit our site. They are used to make our site run more efficiently, as well as providing us with statistical information on how our site is used.

We use two types of cookies:

‘Essential’ cookies:

Also known as ‘strictly necessary’, these cookies assist with essential interactivity between your device and our site. These are necessary for the site to function and disabling these types of cookies may result in reduced site performance.

‘Non-essential’ cookies:

• These cookies perform analytical, performance and targeting/advertising purposes. 
• We set analytical cookies directly, which allow us to collect aggregated statistical information on how our site is used. These are known as ‘first party’ cookies. 
• We also allow the setting of cookies through embedded videos on our site. These are set by other domains and are known as ‘third-party’ cookies.
• When you visit UKIB.org.uk, you have the choice to opt-out of any non-essential cookies being set on your device.

Where we use Google Analytics, we receive aggregated statistical reports on site usage from Google. We are unable to identify you through this information, and we do not combine this information with any other data sets.

To provide these services to us, Google collects data directly from you to track and analyse web traffic. Your IP address is anonymised before being sent to Google, but other information, such as location and device data, is collected and stored. This information will be sent to Google’s servers, based in the United States. 

You have the option to accept all cookies or reject non-essential cookies through our cookie banner, or, alternatively, you can restrict the setting of cookies in your internet browser. Below are links on how to manage and delete cookies from the most widely used internet browsers:

• Manage and delete cookies in Chrome
• How to delete cookies in Internet Explorer
• Clear cookies in Safari on Mac
• Clear cookies and site data in Firefox

To find out more about cookies, visit the Information Commissioner’s Office’s website.

Cookies we use on this site

Necessary

Analytics

Targeting/ advertising

This statement was last updated on 24/07/2024.